To whom it may concern. I received an sms notification from FNB to submit my proof of residence. I visited your branch and submitted it. This was verified by the sms I again received from FNB. However I continued to receive the notifications from FNB. I phoned and was told by a consultant that ...
For months now i havent been recieving the type of service FNB like to brag about, thier service, all the great deals they offer and customer service. for several months now FNB have been authorising payments with out my acknowledgment or permission. i recieved the incontact sms which to my shock ...
I applied for a loan on 02.08.13, the loan was approved that day and went to processing. They then required my marriage certificate. I do not have one as I only got married a few weeks ago and it is not registered as yet. I sent a copy of the marriage registration form. I receive no feedback and ...
Two weeks ago I received a call from a call centre agent regarding a credit card. he presented a good deal and assured me that the card will be delivered to me shortly after I had submitted my ID Copy and payslip in which I did two weeks ago and despite emailing the card division during the course ...
I had to cancel my cards because of clueless staff who couldn't give me the right information. My card was deactivated due to whatever so reason that the agents couldn't pick up on their system. Yesterday I went to the bank at mall of the north (Polokwane) and was told that I should pay to get new ...
I trully cannot believe the service or should I say lack of service i have been receiving from FNB over the past 3 months continuiously. All i asked them to do was cancel my insurance policy on my personal loan as i have a new life policy that is more comprehensive and 3 months later i still have ...