My wife wanted to have her address changed since they lost the last address change that was done 3 years ago. We signed in at the branch at 10:33 and were only assisted at 12:40. Over 2 hours wait!!! Also, apparently our marriage certificate isn't good enough. Because the rates bill is in my name, ...
FNB used to open accounts for asylum seakers. We went today to open an account for an Indian Asylum seeker. The bank told us that since November last year no more accounts are opened for asylum seekers. Must the people walk around with their cash and face the criminals? This is to say the least! ...
My account was debited with R650.00 for an outstanding credit card account. No body contacted me / emailed / sent me any notification of the banks intention to debit / recover the money. As the sole bread winner this amount is a "big" amount and has created all kinds of havoc in terms of ...
On 28 May 2013 I went online and bought some boots from this site [URL Removed] The site looks genuine and is hosted in Australia. I paid for my boots online with my Debit Card and eventually received a tracking code for my parcel. Whilst tracking the parcel l realized that it was being shipped ...
FNB so proudly asks "HOW CAN WE HELP YOU? " But turns you away when you need their help the most! I have-been with FNB a few years now as a "Platinum Account Holder" and held a perfect account, never once defaulted on debit orders. On 5 June 2013 I hit a pothole with my car and ...
My business partner and I went to FNB Sandton to open up a business Credit Card account, we are a R15m turnover business and were assisted by Wendy Radebe from business banking. The systems at FNB Sandton were down and they had a "well, sorry for you" attitude and were more keen to go ...