I had my loan settled earlly by another bank as I was prepairing to purchase a vihicle but the other bank paid double the settlement amount (R21k X2). this was the 5th of March. I realized this same day on FNB online and went to the Sebokeng Plaza branch where I was assisted by Zanele whom made a ...
My Grandmother aged 84 went to the Key West branch to pick up her replacement credit card as her old card expires in May 2013. She then tried to use her card with the new pin that came with the card, it did not work. She then tried her old pin which also did not work. She broke into tears as a trip ...
In 2012 (june, july, august) I was in arrears with a personal loan that I have with fnb. I paid the arrears amount in full in september of 2012. I found that I am still marked as in default with credit bureau. Upon phoning the call centre I was given number after number after number, being told ...
Last week Monday I applied for a credit card and it was approved, Tuesday I applied for a loan and while I was on the phone the credit card division called, I asked if she could call back in 5min, this never happened. Thursday I called to check on my loan application. The consultant advised me that ...
I have noticed on my statements that my account has been running into a negative balance on the day my salary is paid in. A sms sent early in the morning confirming that my salary has been paid into my account is sent to me. I went into a local FNB store and their magical answer... your money has ...
I have ordered a Samsung Galaxy S4 online at FNB. The service was very quick, but when it came time to deliver the device FNB's courier service could not tell me, which day they will deliver. I explained to the call center agent, I work at 2 different locations, and he need to tell me what day, so ...