I am trying to close my FNB account. I went into the branch and they were not able to assist me, despite spending an hour in the branch. I was then told that the relevant forms would be emailed to me within a number of hours. This never happened - not even a week later. I have tried to call the ...
I SETTLE MY ACCOUNT IN 2011 WITH FNB AFTER 3 YEARS I GET A CALL FROM -Brooks & Luyt Inc, THATS TELLING ME I STILL OWE R6000!!! I HAVE BEEN TRYING TO PHONE FNB'S FROM FRIDAY EVERY TIME THEY PUT BE THROUGH TO THE LEGAL DEPARTMENT AND I NEED TO HOLD ON FOR 20MIN IT GIVES ME AND OPTION TO LEAVE A ...
This morning I tried logging onto online banking, I entered my details once and then had a popup notification saying that I had entered my details incorrectly 3x and needed to reset my access details. I struggled a couple of times as the link landed me on a dodgy looking page, I then called the ...
I withdrew an amount at the bank and was charged R670, when I phoned Trade Route Mall to ask why so high and why the lady at the teller never told me its going to be so much, I was put on speaker by a lady and made a fool of. I then asked for the Manager and explained what my query was and she told ...
On FNB's website the user is given the facility to enter "frequent payments", a fantastic facilty if it works. But it does not work the way it should. When one captures a new frequent payment (or recipient), the very first question one must answer is: "Choose the default paymnt ...
I am very disappointed with the service I received. I called the below number displayed on their website to retrieve an application reference number and no one could help me! The call centre is useless. "Can't remember your reference number? Give us a call on 0860 FASTAP (327827) and we'll ...