I called in yesterday in need of serious assistance. I spoke to a service consultant who was not able to assist me. I than requested to speak to a manager from Premium Suite Sharlin. I explained my situaton and with in a space of an hour he was able to assist me with a financial solution. Sharlin ...
Went into FNB in Piet Retief to change my contact Cell Number, It was only changed so that I can receive sms's of purchases or cash withdrawals. All other areas, for example: online shopping, receiving of OTP's for online shopping, (Certified by VISA) changing of passwords etc, gets sent to my old ...
My second complaint and still no feedback from the loans department. In my entire life of banking have I never received such bad service. I am in the client service industry and I have not experienced such dissatisfaction in a person or in a company. I am sad to say that I bank with such a bank ...
I made a complaint on Hello Peter last week Friday! since then there has still been no out come to my complaint and FNB has still not paid my money back to me, after they had system issues with there forex systems while i was over seas! There service and attitude is terrible and they keep passing ...
This is a follow on from my initial complaint and FNB still do not want to help me! Also FNB please do not post one of your "we have noted your complaint and will respond" nonsense messages at the bottom. We all know this is just you trying to prove you take Hello Peter seriously when in ...
I have changed banks in July and have updated all my debit orders in time. FNB and other creditors still incorrectly debited the wrong account my old FNB cheque account. I have made numerous calls and emails and this was eventually rectified. I am not liable for the negative amount on this account ...