I was eager to change my banking to FNB. (A step I very much regret now). The online application was made and I asked that my card be dropped off at the branch. The first mishap began with FNB that they wanted to deliver my card @ home when I already asked for the card to be delivered at the branch ...
I recently opened a business banking account with FNB in Northmead. I was helped by a young man who sat behind the Service Desk, I am sorry I didnt remember his Xhosa name, only that his name means Warrior in English. What a lovely happy young man who went above and beyond for me. The service I ...
On the 3rd september i received an sms to say my account is overdrawn and i must rectify or fnb will dihonour then i went to the back to find out what it meant and all the consultant could tell me was that it was a pending debit order which was not indicating who it was from but will only show in ...
So last week I got a call back as requested via online banking for an upgrade on my credit card. Today I get an sms saying that the card is available for pickup in Richards Bay, that's very nice of you however I live in Johannesburg. When trying to phone I got shuffled from number to number and at ...
After numerous attempts and weeks of constant battling and frustrations with First National Bank customer care, team leaders, people in charge etc, I finally received excellent service and great assistance by none other than THEMBI KHAMBULE, who has gone the extra mile, and has achieved 'HOW CAN WE ...
I applied online, specifically for the ebucks benefit FNB offers. After being issued with a Platinum card (I have my Masters in Architecture), and after 3 months of using my new account, I realized no eBucks were being issued. I found out that one has to earn a minImum of R16000 in order for this ...