Last week Thursday I called the online banking call centre to report that I could not authorize transactions on my profile. I was run through the usual "update Java" spiel, as this often occurs with the FNB site. But still no luck. The operator took my number and told me that they would ...
Fnb call centre gave wrong repairs info for my iphone bought online with fnb. Sent me to cell c and after 4 weeks i phoned to find out that fnb sent me to the wrong repair company. Now i must wait for my phne to be couriered back and to send to istore for repairs. Fnb needs to communicate better to ...
I have been a client with FNB since 2009 I am a private bank client business banking client with FNB, yet they keep on declining me for a credit card or even a overdraft. They say I dont meet requirements- I called into call centre was told Iam being declined dueto the fact that I have no accounts ...
Extremely disappointed with FNB - deposited a large sum of money at a branch for FOREX payment for international tuition fees. Checking my account a few days later, noticed to my horror that FNB has deducted R1755.80 for this transaction. I was neither aware, nor informed about the high transaction ...
I went into my bank on 31st August to appply for a business credit card. The business banker was not in but I was told he would contact me. He never did. I contacted the call centre and was emailed application forms which I submitted. I've been waiting close on 2 weeks for a 1 day process to take ...
I have a loan account with FNB. I settled it in full and on Monday the 23rd I mailed [Email Removed] asking to confirm that the loan has indeed been settled in full and querying the R295 payment for the credit protection plan. In the interim - I have been debited with /- R900 interest on a loan ...