Good Morning I am a brand new client of FNB as of yesterday at 17.20 I open a cheque account with you guys Account No: 62445498373 and was told on the conversation I would receive an SMS to notify me of where to Mail my documents (ID and Salary Slip) by the agent yesterday afternoon. Nothing has ...
An sms was received for a specific December collection date which was totally off as I have not moved companies for the past 5 years and never in History has the company paid this early. I then reply to the sms and get a reply from FNB once again with the incorrect detail. I then decide to email ...
I made a payment on Monday to an ABSA recipient with the pay and clear now option. It's now Wednesday and the money still hasn't been received by the recipient. I have been charged for the pay and clear now option. When I call FNB, they continue to insist that it is ABSA Banks fault. I want to do a ...
I ordered a Galaxy note 3 from FNB and received the device on Tuesday the 26th of Nov. After setting the device up, it worked for a further 5 minutes, on full battery. I tried various charging options to no avail. I then reported this to Digital Planet, FNB's supplier of devices, who then with the ...
Good Day, FNB, has deducted monies twice for the same purchases on more than 10 occasions and to date the matter has neither been resolved or addressed. I had to take THREE HOURS out of my day to sit in the bank whilst the branch manager tried to explain to me why the deductions had occured twice ...
I have had my smart phone which I got through FNB's offering for maybe a year now. Every month they state on my bank statements that I do qualify for free 3G, yet nobody who I have contacted or anybody at the branch (The Grove) know how to get this 3G. I don't know why FNB wouldn't automatically ...