I successfully opened an credit card with FNb and they offered to settle two accounts on my behalf, this was 5 December. I filled out the forms and emailed it to them the same day to the email address that was sent to me via sms which was debit [Email Removed] I was advised this would take up to 48 ...
About 3 months ago I went to the Bluff branch to get 2 future cards for my kids. After spending over 1 hour in the queue I was told by the "Agent" that they did not have stock. She took my contact details and promised to cell me when the stock arrived. On 23 December I went back to the ...
I have been trying since the 27th December to purchase prepaid top TV airtime via cellphone banking. I called cellphone banking Saturday, spoke to numerous consultants, wasting my airtime and not to mention the airtime that I have to keep using for the transaction. Consultant promised to get back ...
Last week Monday, 23 December 2013, a cheque from a random person for R6500 was deposited into my cheque account. This increased my Balance by R6500, but NOT my Available Balance because cheques only clear in 7 days. This cheque was subsequently reversed by whomever deposited it on the 24 December ...
The preamble is that FNB Claremont convinced me to get a VISA cash passport for my travel to South America though I initially wanted to take travellers cheques. I was assured that as long as my pin was 4 digits It would work. It then transpired that in fact it did not work as the digits on the card ...
When I opened the account I was told that I will be charged R11.50 for the month and all my transactions are free, whose fault is that!!! Now I am being charged for things I didn't know about! Service fees? I was told that is the R11.50?? This is falsely advertising and I WANT THIS SORTED OUT WITH ...