I took a Samsung tablet through the FNB option. When asked if I would like to insure this device, I said NO I would not like insurance. Months went by until I realised that there was actually a debit order going off every month for this! So on the 25th of October 2013 I laid a complaint to have ...
I have had the worst service on my first vehicle finance application, even as a Private Banking client!!! For a whole week, I have had to deal with the extreme frustration of teaching the entire team what acceptable customer service is. They have been passing the buck, inconsistencies, no follow ...
I was upgraded to the FNB Private Client Banking from Premier Banking about a month ago and ever since then I have received ZERO service from FNB. I applied for a FNB PC Credit Card through Tania Berimbau & Dominic Moloto on the 11th December. I had to hound them to get a response and finally ...
Dear FNB upon calling in to obtain assistance because your website service to reset a banking username and password does not work, we unfortunately were assisted by a very rude and abrupt Kelebogile Shawe. For a bank that prides itself on internet and customer service you are not getting either ...
FNB is such a disappointment.. They advertise that there service is so awesome, perhaps Steve is a, cause the client response time is appalling.. I am a private banking client, (if that means anything).. I had suspected on my cheque account, I first contacted FNB on the 20th NOVEMBER!!! To date, ...
FNB insurance only refunded my wife accident claim after she closed the account. They did not yet refund R896.32 being the unused portion of the last month premium. FNB Credit Card Division did not yet refund the R460.00 penalties that they charged my wife credit card because she was overdue 38 ...