Hi, i have degraded my platinum account to smart account since i am not happy with FNB being with them almost 5 years.. By the time of degrading they didnt tell me that Smart account will be chargeable for debit orders and withdrawls..only information i told was i wont be able to keep my Over Draft ...
I am writing this complaint on behalf of my Father-in-law. In November 2012, he saw Jackie at FNB Middelburg to have his overdraft increased. She filled in all the forms which he signed, but she admitted that she isn't sure if she is doing it correctly. She promised that she will keep him updated. ...
My wife bought me a cell phone from first national bank. It is not charging so we took it to Samsung for repairs.they asked for proof of purchase before they could take a look at the device which we never received from FNB. ON the third of January we called FNB to ask for the proof of purchase. We ...
On the 14th of December i went to withdraw some money at Shoprite Eloff street. When i got to the machine i inserted my card and it asked for my pin i entered it then the machine freezed i could not go further with my transection then i tried to cancell and get my card back but it couldn't come ...
I am a Platinum customer and my account is in good standing, a few months ago I used my Credit Card to gain access to the Slow Lounge and was billed for it. I spoke to 2 consultants and they told me that my spend on my credit card had to be increased to R5000 instead of R3000, so I go to the terms ...
I bought a 300MB CellC databundle for R45 via the FNB app on my android phone. However I was only supplied with 250MB worth of data (indicated by the SMS I received from CELLC), so somewhere my 50MB got LOST! Can someone at FNB fix this error. ...