We bought an Ipad through FNB. FNB Cellular sales then contacted us and offered us a data contract for the Ipad. We accepted and on the 21st January they delivered the sim card. It was the incorrect sim size (normal cell phone sim card). I phoned them and they sent a new sim card. I received the ...
I have a dispute concerning a card transaction, the normal contact centre cannot help and refer me to the division that handles disputes, on 0875774444. I called this number six times yesterday and twice this morning - in all cases I was put on hold with 'all agents are currently busy... blah! ...
I had my cheque account with FNB for many years. When they started with the rewards, I moved my House loan to them and made sure I qualify for the highest rewards. Now all off a sudden they change the requirements. I dont qualify for the high rewards anymore, but if i want to I have to take out ...
I specially took time off work to change my Cellphone number on your systems to enable me to do Internet banking and receive my OTP... I went in, signed the forms, copy of my ID... I still cannot log in and was told it wasnt changed over the phone... Then somehow I failed you "security ...
My account was closed and an new one was opened because there are money going off my account and i did not authorize it> my account was never closed and i do not have the card anymore no all that amounts went off and there is no money so it was sent back and the bank charged me R138 per ...
I applied for closure of my account from Killarney branch last week, I then called on Friday to check if this had been done, I found that my profile didn't reflect this. I was asked to pay in an admin fee to process the closure of R145. I deposited this and emailed [Email Removed] I asked for ...