On Friday the 18th of January, my wife and I went to East Rand Mall, to change our address details, having recently got married, and then extended the rental lease in our apartment. I went to both Absa and Nedbank, both banks whom I do not like very much. And they both accepted the lease agreement ...
FNB you must PLEASE train your call centre agent staff members to HAVE MANNERS and have telephone etiquette!!! We all have problems and this Shander Myaris, or whatever her name is, was rude to me and she screamed at me for not understanding the whole banking process!!! I made the call on 06 ...
On the 19th of December 2012 I walked into the FNB branch at the Centurion lifestyle centre to open up a new FNB account. I was granted a Gold cheque account and also qualified for a Credit card and got ebucks etc. I did sign paper work for both my Cheque an Credit card and left there as a happy ...
I want to switch my Homeloan/bond from ABSA to FNB (all my accounts is at FNB and I'm an FNB Premier Account holder). I also want to register a further loan for home improvements. Ever since my 1st call to FNB (21st January 2013) for assistance up until now I haven't receive any joy! I have sent ...
I get a telephone call from a Call centre telephone number 031 581 9673 to tell me that one of my banking accounts will be changed from a current savings account to a cheque regardless of whether I want it or not and the cost per month will be R169. I ask her why so she says because that is what ...
I have recently learnt that FNB has listed multiple defaults on my credit profile without informing thereof. As per the National Credit Act, a service provider is required to inform their client, in writing, of the pending defaut listing within 20 days. As FNB did not do so, they have acted ...