I currently have a homeloan with Nedbank and so, I contacted FNB *switch* team to move to them, I left my details with a contact center personnel.. Who told me; I'll get a call back in 48 hours., after 5 days of no contact, I then completed their on line form, to be contacted back... And more than ...
Second time Fnb has honestly disappointed me to the extend of wanting to go to the ombudsman! I am disgusted, my card was cloned in January 2013 i have lost over R3000 i have not received any feedback nor any answers my account was basically swiped clean, second time? ...
I'm stranded and try the temp loan for the first time. I follow the prompts and it gives me the amount available. I punch in the amount and it seems approved. Transaction slip comes out stating I have taken R400 and agree that it will be debited within 31 days with a charge of of R52. I wait for ...
After applying online for a new credit card from FNB I was pre-approved and contacted with a request to send through my documentation which I did. Literally weeks later I was contacted again saying that it was approved and that I should let them which branch to deliver my card so I can pick it up? ...
Trying to do an online payment on saturday the 09 of February but i was unable to because i never received my OTP pin. this is strange as i was receiving the pins before hand. i tried phoning support but could not get through because they only work till 1pm on a saturday when it clearly says till ...
I am a customer of Fnb and i recently applied for vehicle finance. When i got to the branch to produce all the documents needed, the service agent enters incorrect details in my application. They amount that i earn was entered incorrectly, she entered a lower amount and this caused my application ...