I placed a new order for an iPad on 21st Jan with a 15 working day delay as agreed, expecting to have the device as a gift for Valentines Day. I phoned today and nobody at FNB has the slightest clue as to the progress of the my device. Apparently the device "slipped thru the cracks". The ...
I called FNB this morning to make a payment arrangement on my Smartspend loan as I am going on maternity leave & would not be able to make the whole payment. i was bluntly told by an incompetent call centre agent that FNB does not allow payment arrangements & I would hav to continue making ...
ON THE 22/01/2013 WE APPLIED FOR A LOAN ONLINE AND FAXED THE DOCUMENTS TO 0860102601. THEN ON THE 25/01/2013, WE RECEIVED A CALL FROM DEE FROM SMART SPEND LOANS, SAYING THAT THEY STILL HAVEN'T RECEIVED THE DOCUMENTS AND ASKED US TO SEND THE DOCUMENTS TO HER, AND WE EMAILED THE DOCUMENTS TO [Email ...
I Deposited a Cheque on Tuesday the 5th and requested special clearance, so the money was suppose to have been cleared on Thursday or Friday, I know this because I have been depositing this Cheques for the past 3 years every month, Clearly the lady didn't do special clearance, Can you please make ...
So instead of supplying my Credit Card to the SLOW lounge receptionist, i supplied my Cheque Card and low and behold even though my Credit Card has met the criteria, you guys charged me. Do you have no idea how to provide services in the new market segment that you are playing in. After my last ...
I have lodged a complaint with Fnb online on 31/01/2013 (Ref312982500) again I lodged the same complaint on 3 occasions after that. I do get a mail saying someone will contact me shortly but that never happens. Does it really take close to 2 weeks to get some reply if any. I again lodged the same ...