First National Bank
Account debited with R1760 instead of R500.00

Good afternoon

Fnb Card legal dept debited my cheque acc with R1760 without informing or consulting me. I've sent two emails on 17/12/2013 and 23/12/2013 but have received no response. Several calls to their call centre have gone unanswered. My email to them says that I cannot afford this amount and that it is ridiculous to take R1760 when my arrear amount is R500.
They cannot take advantage of the fact that this is a legal account and I want them to reverse R1000.00

Regards