Two weeks before my credit card expires I phoned and enquired about the delivery of my new card. The call centre staff informed me that my card was send to Knysna! (I stay in Pretoria). I've submitted my FICA documents on every request (which is frequent). Today my card expires and still I'm ...
My Name is Thami Bani with id number 8103135609083. I opened a loan account with FNB on 28-12-2012 in Mbizana Branch amounting to R15, 000. The contract was for 24 months estimated to be finished in 2012. A deducted R1022.11 was going off each months excluding January since I was told that January ...
Wednesday morning 27/02/2013 I drew money from an ATM, a short while after that I received a sms to say that my card has been cancelled. Later that morning I contacted the call centre about the sms and they verified the card cancellation and also confirmed that it was their fault and would order a ...
My mother in law passed away just over a year ago and my husband is greif stricken, she had entrusted fnb with her last will and testament however wen my husband had a meeting with your staff he was informed that the transfer would be 12000 or less and now your lawyer has just informed us it is ...
In Aug 2012, the Modimolle branch sent a dispute letter to the department of First National Bank, after money was from my father's (a pensioner) account to buy airtime. He went back to the Modimolle branch, to no effect... nothing was done in resolving the matter of against his personal account. ...
I have had the displeasure of being badly treated by a bank that pick up line is how can we halp you it should rather say " how can we help ourselves. In April last year a R500 went off the my account i went into the Vinyard branch in Claremont and expressed my concern to a consultant there ...