AfricaComplaints.com » Business & Finance » Complaint / review: First National Bank - FNB MONEY FROM CLIENTS ACCOUNT | #51639

First National Bank
FNB MONEY FROM CLIENTS ACCOUNT

My Name is Thami Bani with id number 8103135609083. I opened a loan account with FNB on 28-12-2012 in Mbizana Branch amounting to R15, 000. The contract was for 24 months estimated to be finished in 2012.

A deducted R1022.11 was going off each months excluding January since I was told that January is a free month to the clients. My account was up to date until I was contacted by Lerato Ntuli on the 19th of February 2013 saying that my account is inarreas with R1700 and they are going to deduct it same time because I was not paying on January and I am a bad payer.

I asked her why did you say in January is a free month to clients and in February telling me that I am in arreas for January and she dropped the phone on my ears failing to answer my question.

I was with the impression that my balance is one months since they deducted on February 2013 but I was very shocked that I am owing R4, 100 and my contract is for 29 months on FNB' S records. I want to know who signed for the contract of 29 months on my behalf and without informing me?

I am not surprised of this corruption since on February they tried to still my money on my account three instalments:-
(a) On 15th R1022

Date:

Company: First National Bank

Country: South Africa   City: Pretoria

Category: Business & Finance

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