My name is Mrs A C Erasmus, I have an account with First National Bank which is open for many years. In 2008 I signed a contract with First National Bank for a Smartspend Loan. Unfortunately my circumstances was of such degree that I could not make payments towards the account for some time. No one ...
My daughter just signed for her house and went to FNB Horizon to open an account and to deposit a cheque. At enquiries they told her to go to Personal Services. She sat there for a hour and 15 min. In that time 2 customers have been helped, only 2. When it was her turn guess what... the person ...
After a protracted saga I was finally called by an FNB Consultant yesterday and told that I could collect a re-issued cheque for a client. During this conversation (and due to the fact that I had been kept waiting for hours by FNB before) I specifically made an appointment with the Consultant for a ...
Good morning. Early feb I went to fnb branch doing cancellatio of one of transaction which went through double. And they told be that they will do stop oder and return the amount to my account. And I sad I don't want a Stop order I want them to cancel my transaction, whe I spoke to Mr Chauke he ...
Is this the way all FNB clients are being treated? Is the customer service call centre there to patronize customers? Why does FNB allow debit orders on customer accounts with a simple reference change even though the stop order is for the company and amount and not the reference? Why wasn't the ...
I applied for a personal loan with FNB on 22/04. I got a super fast response back from Mohammed at the call centre the next morning, and then an e-mail from a Mohammed. I rec. an sms requesting me to fax my payslip through. I replied to Mohammed's e-mail asking if I could scan my payslip to him, he ...