So just as a courtesy, and before I close my short lived accounts I need to share my FNB experiences with the world. I applied for a checque account with R4000 overdraft. Not much to ask. So I got bombarded with business accounts, credit cards, ebucks, telephone banking etc. but my initial ...
Date of incident 24 April 2013: after being delayed at the bank due to only one teller working at teller of transactions exceeding R20 000.00 I'm finally referred to this teller (Winnie Masoka) who just came back from lunch. She and her male colleague first talk about us, I heard her male colleague ...
The worst experience I have had. BTW I have a business account with FNB. I have been called an by call center staff (they forgot to mute the speakers). Also they are trying to change my phone number in the system 3 times so i can receive OTP numbers - still no success. Also still waiting for ...
I am a long good standing customer with FNB, and decided to invest some of my excess funds in a 7 day account. Account was opened and Onicca Maseta (suppose to be my business relationship manager) called immediately once the account was opened to check when she can come through and sign a mandate. ...
For the past month i have been struggling to get a refund from FNB. I had two loan Personal and Easy plan. I have now settled them in the past month and a debit order went through after settling those amounts. With regards to that, i have been calling the call center for the past four weeks to get ...
I was supposed to be delivered my new card today, AFTER FNB CANCELLED IT FOR NO REASON, and when I called to check the status of the delivery, they told me they had lost the new card and had to order a knew one and that will now take another 7 working days!!! This is ridiculous and unacceptable and ...