I have applied for a new Gold Credit Card. It was approved. I have sent e-mails to both the Info and Credit Card section, requesting my card number and the bank details for linking this to my internet as a beneficiry. I get these silly e-mail from the Info, Shakia Sallie & David Mntambo to call ...
I have an existing cheque account with FNB which I opened a few years back. Today is my payday and I was shocked when I went to the ATM and found to have insufficient funds. The message had come through that my salary had been deposited. I went into the office and called the bank's customer care ...
I noticed that my January premium did not go off, but with work and other personal issues that needed to be sorted out, I was unable to go to the bank. Then, when my credit card was withheld by ATM due to faulty card reader, I had no choice but to go in. I had to go with my two children and was ...
I was contacted by a representative of FNB who sold an automatic debt protection plan to me. The Policy has to be posted & provides for a cooling off period (as understood from the Representative). I have a new postal address but I couldn't find the particulars during the call. I was told that ...
Last month, i went to Cavendish FnB to make a credit card application. The consultant promised to call me once processing is done (be it approved or declined). Today date i have no feedback on my application. I did go back to the branch and was promised a call. I have had no feedback on the status ...
I am a capitec client and withdrew at an FNB atm this morning. The atm gave me an error but the money went off my account. I called the call centre number provided and was very rudely informed that i had to contact my bank to resolve. I did this and was informed that FNB could take up to 30 days to ...