Hi. I have been with FNB for over 20 years and I am a Premier/Platinum customer. I have e-mailed and contacted FNB to resolve a matter of a cell phone offer for me and also to provide me with the name of my premier banker as well as a manager to contact me. I received one phone call and the person ...
Today i received an sms stating R2500 was debited from my account. I called the call centre and they advised it was due to residual and they chose to take off that money without authorization. I called and spoke to an agent who advised that the money is owed to them and they will not refund it ...
I was advised that my petrol purchases for the month of may regardless of the amount i used my initiation fees will be reversed i reported this to the credit card call centre and was advised that it would be escalated and i should get response within 24hours... i still have not received any ...
I was in the FNB Cape Gate branch on Saturday 25/05/2013 With bank being full the staff randomly started assisting everyone queuing Olivia assisted me and although the issue I initially went to the bank for couldn't be resolved she rendered a special service which isn't often found today. I hope ...
I'm so disappointed with the service from FNB, you don't leave up to your slogan "how can we help you", I logged a complain last week on helopeter ref 286569 and only then I was introduced to premier bankers who promised that my problem with my smart device sim card will be resolved ...
I moved my cheque account from Standard Bank to FNB in March 2013. I now want to order a Samsung S4 smart phone. The phone and Cell C sim is R299, and the phone alone is also R299. I now have to pay the same price for the phone only, but do not qualify for the phone and sim because my account is ...