FNB Credit Card started charging me for a policy I did not take out, after being in contact with every possible department in FNB I was unable to resolve my issue for several months. When I stated that I will pursue the matter via sites such as this one, as well as the Ombudsman, the policy was ...
Good day, This will be my first and hopefully last complaint against FNB since I'm usually a big supporter of FNB. I received a email from [Email Removed] today at 9:47 with subject: FNB: Status Update [Email Removed] 9:47 AM (1 hour ago) to me Dear Customer, Your FNB account profile will expire ...
I am unemployed and I work for myself, i have advised FNB of this fact I was advised by the manger that they would call me in January to set up a payment plan for my loans. this never happened surprise surprise. however yesterday when i had money transferred into my account FNB decided that this is ...
Early in January after very poor services on "Switching" my accounts and FNB returning my credit card payment due to them not loading an agreed overdraft, I decided to close the accounts. I advised that all charges should be credited to my account and that a total amount owing to the bank ...
I have been struggling for 3 days to sort out some cancellations on duplicate orders I made with the smart devision from FNB. My first call this morning was answered by Declan Pretorius. He is a true star, he went the extra mile to assist me and did so with a smile. He was patient, understanding ...
I have been a FNB client for the last 4/5 years now and I do like banking with them. It does feel easy and the ebucks are really a nice to have. I applied for a loan and I was declined. They said it's because the system still shows my old debt with them (but it's written of because I was declared ...