I am a firm believer in your Bank and often rave about you to my friends as being one of the top service providers. However, I applied for a smart device a month ago and that was the beginning of my problems with you. I was told i will receive my device in 10-15 working days but it was just a lie. ...
I would like to bring to FNB's attention that I have only received great service from the Melville branch and especially from Morongwa Moja. When I decided to move to FNB she was the one whom assisted me, she is very informative and more than willing to help her clients. When I returned to FNB to ...
I wanted an overdraft, but I did not qualify for one due to a bad credit rating. FNB punted a Gold Cheque account to me, which I declined over the phone. I held on with the consultant and made sure he closed the cheque account, yet I received emails and smses confirming the order and opening of a ...
I applied for a smart phone last week 04/06/2013, and I got an SMS on 05/06/2013 that my application is being processed and they'll advice, till today I never got any feedback, I decided to call FNB today 10/06/2013 and hear what the delay is and i spoke to a lady called Jenavive who told me that ...
I moved my account from ABSA to FNB and am starting to regret my decision. In December I visited the Karaglen Branch to lodge a claim. The staff were ever so friendly and ever so helpful assuring me that this would be looked into as a matter of urgency, that the account in question would be ...
On 2 June 2013, my husband and I went to the Slow lounge at the Cape Town International Airport. I have a platinum cheque card and I took my husband in as my guest. During last week I noticed an amount of R 500 had been subtracted from my account. I contacted premier banking and spoke to a lady by ...