MR Brett Erasmus is the most precious and valuable asset to Core banking solutions. Phenomenal and excellent service from MR Brett Erasmus who goes more than the extra mile to assist clients in account discreprancies. Highly appreciated. Continue excelling and shining. ...
Last year they was money charged in my account which no one from fnb branches that i went to knew was it was, it them contacted their customer complaints hod and the service was pethatic the lady did not even allow me to speak to the supervisor she then escillated the matter to the relevent manager ...
I have logged a query online on the 30th of May 2013. my complaint was detailed and very straight forward. My payment for my device was returned when i had enough funds in my account and i wanted to know why. I had a gentlemen contact me who seemed to have been half asleep as it was quite late in ...
I recently applied online for a Galaxy S4 smartphone through the FNB website. On their website they say they will contact you if your application is not successful. After about a week and a half I called in and asked about the status of my application to be told that it had been declined. No one ...
After receiving the new pricing policies effective 1 July, I elected to change the basis of fees on our Business Transact account from Pay as You Use to Option 1 - Single Pricing. I logged on to our Internet banking site using my user name and password to send a secure message to this effect. This ...
I'm writing to inform you that I had a negative experience the past 3 months with my credit card application. First of all, I recognize that you, as the reader, are not responsible for my bad experience, but I am still upset about the situation. I applied for a credit card 3 months ago; provided ...