I bought some prepaid electricity via the FNB banking app and was issued with a voucher. Turns out the voucher was not valid for my meter (though the app accepted my meter number) The short version is there was a similar meter number in the system but for a meter in Mossel bay not cape Town. FNB ...
Cash Passport-safer, "easier"option. Must send email or call Fnb 2topup. Sent email on friday (within one business day)-no response! Calling since morning I must talk to Waynigue, other staff not trained on this product? needs my bank card to proceed, could not find it, asked if I may ...
I would like to lodge a complaint against FNB Card Division for the bad service and bad attitude from all three agents that Ispoke to from 14h30-15h08 this afternoon. Over the weekend I lost my wallet which had my drivers license along with my FNB Platinum Cheque card, Petrol card and Credit card. ...
I complained the beginning of the month with regards to no rebate been given on my debit interest for my overdraft facility. A lady called me, very helpful and said this would be sorted out. This was not the 1st time. Later a lady called to say there will be no rebate as my account went over ...
The first week in May this year, my husband ordered the new Samsung S4 and were told it would take 10-15 working days. We then phoned when the phone had not arrived and were told that it would arrive the following week as there was a stock shortage. Again we had to follow up when nothing arrived ...
Deducting money from an account as a debit order without necessary documentation or signature! Thats!! And then for more than a month investigating and passing the buck and NO ANSWER! ...