Myself and my husband must drive around the whole Secunda to be able to draw money from FNB. Once I even used ABSA's tellers because we urgently required cash. FNB then send a email to me telling me that I must not draw money from other banks because then we pay more for the service. Well I would ...
Just logged onto internet banking now and see that I am -R1199, go into transaction history and see that the charges are R138 for magtape unpaid, I have cancelled these debit order for the amount of R39 and R19 they are small amounts but the returned fees are R138, FNB becoming like ABSA!!! I have ...
Customer loyalty means nothing as they don't come back to regarding my complain & have had nothing but poor service from the beginning iv been paying the smart spent for more that 18 months now and I dint skip any payment there has been a debit order that is going through in my cheque account ...
I am an FNB platinum card holder and I visited Capetown International Airport Slow lounge on 17/06/2013. Prior to entering the facility (my husband and myself) asked how many visits I was allowed and was informed at the reception area 4 visits off peak. I was shocked this morning to find that R500 ...
HI I had my Account downgraded from gold cheque to smart zero on the 21st of May 2013. My card was cancelled on that day and I haven't been able to use it til today (19 June 2013). Its almost a month and I havent received the new card. I'm avoiding a monthly charge by downgrading, but it seems like ...
I have sent numerous mails and made numerous calls to FNB Smartphone department to have a smart device I DO NOT HAVE off my profile, but all that happens is: "Sir, I weel send dee escelashan!!! " I am now TIRED of escalation being sent that mean NOTHING!!! Now you start charging me for ...