FNB has promised to remove my name from ITC after I have settled their loan in full but that has not been done. I am very disappointed by their service and the promise they have made to me, my life is on hold because of their bad service. ...
At first my smart savings account was changed to a cheque account, without my consent. after trying on numerous occasions to try and sort it out over the phone without any success over a period of 6 weeks. I decided to log a compliant on line, after my second attempt did somebody phone me back and ...
I am trying to understand why the scoring on my temp loan is different this month. Get to call centre, she says the system decided this. I ask why, she cant answer. Ask to speak to supervisor, I hold on for few minutes get told supervisor on lunch. I ask to speak to another supervisor, I get told ...
I made a payment to a beneficiary in Oct/Nov 2012. The beneficiary called me to say they had received duplicate payment and they would refund the funds, which they did. Today 19/06/2013, I receive a call from Mlungisi from FNB, 8 MONTHS LATER interrogating me like a criminal and trying to coerce me ...
I have moved to the UK and needed to keep my FNB account open, for my last pay check and tax details. I am now trying to close the account so I no longer pay the account amount. I also have an outstanding iPad but i want to pay of the amount for that as well. I cannot get hold of anyone who can ...
I have applied for a loan almost 2 months ago.. I got offered R63000, 00 after scoring. I asked for R18000, 00 Recently I had a huge emergency, and needed to either upgrade the loan or takeout another. My salary increased and last time around I wasn't asked to send through payslips or letter from ...