I have also been ripped off by using the slow lounge and not having spent enough. Please adjust your system so that you are told whether or not you will have to pay when you use the slow lounge. Surely it can't be difficult for the slow lounge receptionist to find that out on entering. ...
Essentially I had two Slow lounge deductions for the 08 February 2013 which is R500 from my credit card, deducted for a paper and a coffee (Given the choice, I would have gladly grabbed a Wimpy coffee and a paper for under R20). On the 11 February 2013 on my return flight I had R250 deducted from ...
Lost my card last week. ordered a new one online (27/06/2013) and selected to collect at a branch as i move around and cannot have it delivered. got no feedback on my status of the card. left it as it takes a few days. called yesterday (02/07/2013) and card had not yet been dispatched.called today ...
I AM a loyal FNB customer. I noticed that a debit order went off my account in May, when I realised that the same debit order had gone off again in June I spoke to FNB. I went sent from one department to the other. When we do business with a bank, we expect that they will keep our details and money ...
The horrible ordeal of calling Anton Hattingh just trully leaves me feeling like I want to PUKE!! The guy is so rude!! Today I called him to explain that my client I had invoiced is away and will settle me a week later than my prearranged date so my payment will be a couple of days late. He merely ...
Absolutely pathetic service!!! I have been a customer to you for many years now and i cannot believe how poor your banking institution has become!!! You debited my account twice in 48 hours and only notified me of the first debit!!! Then when i call to enquire, i get sent from pillar to post - your ...