I went to FNB with a whole lot of requests which involved reshuffling things with my accounts, opening a new account, performing a foreign currency transaction etc. I was blown away by Nkatha's knowledge on all the questions I asked him, quoting interest rates for different products off by heart, ...
I was retrenched just over a year ago. Times are tough, but I've managed to pick up work here and there, feed my family, and stay afloat. Unfortunately the same cannot be said for my FNB cheque account, which was in good standing before I was retrenched. Somehow I've managed to keep it going since ...
This new site, You can no longer print out your lotto ticket purchases. Have to resort to screen dumps (like we did in the 90's) as there is no print icon. Clearly it was not tested thoroughly. They should back out the change then go back, re-design and re-test. I cannot work with this site. It ...
I was shocked to find how FNB messed up their site No more options to transfer money from my Smart Account directly into my credit card's budget facility This is really inconvenient especially for disabled persons who can't use a phone or get to the bank to get it done Please program this feature ...
On the 20th June I emailed the necessary reporting forms to the department, after being debited on my supposedly closed credit card account, that was closed on the 12th June due to my handbag being with all my bank cards in. I again followed up with them on the 25 June, and was told by Andre that ...
For the past months FNB has been in the limelight for providing excellent service until launching the new website, its the forth day and i still cant transact i have funds waiting to be transferred into the account from an international source and your website gives an error, why did the site have ...