See my previous hellopeter complaints... so I phoned today because I get no response. And I was assisted by Annie - wow- prompt and friendly - and immediately received my letter. Thank you Annie for your kind and fast assistance!!! Definitely a very good consultant! ...
I received notification of a fee increase for my FNB Platinum account of 12.5%. I wrote to the premier banker complaining of this way above CPI increase to which I received an impersonal response in the form of a brochure detailing the benefits of a Platinum account. Replied to that and received an ...
Tried to apply for a credit card on line got refused due to not matching certain criteria asked my personnel banker to explain, he just passed me on a phone number to ring tried ringing got transferred from one department to another each person stating they could not or would not help finally the ...
I have been trying for more than 2 years to get contact details for a manager in the debt counselling department at FNB. The call centre treat me like an (I am a qualified professional) and refuse to speak to me. All I want to do is to get my statements and discuss a settlement proposal to FNB and ...
I went to the Apple iStore at Clearwater Mall yesterday to apply for a iphone 5 using the FNB payment option. The application was made and then the consultant told me that he received an email saying that I have another application pending online with FNB and that i must contact FNB. I then went to ...
Wow! What amazing service I received this morning! It was such a quick and very easy way to open my new account and with Carl's very efficient and prompt feedback it was really easy! So looking forward now to be a client of FNB! Keep up the good work Carl, you are indeed an asset to your company. ...