I am very disapointed in FNB online banking, I have never applied for ADSL or 3G Rewards top up and from may i am being debited R138, the worse part is that i have never received the bundles that they are debiting me for. I want an explanation and be refunded all the money that they took from my ...
On Wednesday i purchased a lotto ticket via FNB's Website as i had forgot to buy mine and didn't think it would be a problem... well was i mistaken and should have known seeing this is not the first time i have had a problem when it comes to FNB's pre paid service, up to now Friday i have still not ...
Please help me understand, why do I need to pay an initiation fee of about R5.700 once off when getting a home loan account? for what good reason... I will be paying a service fee every month anyways. I honestly do not understand banking, its like they are seeing me as stupid and they can take my ...
I settle my easy plan loan, on the 2nd of July 2013, called the call centre, spoke to Omega, she said she will escalate matter as it was not showing on the system that it has been closed. I also requested a an email confirming that, I never got it. On the 17 I called spoke to Khulile, he said my ...
I'd like to make an official complaint about the new online banking website. I understand that you are trying to make you platform accessible via mobile devices, but open your eyes. 1. the new design is horrible - how is it possible that i can't see a summary of 6 accounts on a 23" screen? 2. ...
I have discovered that there is an overdraft on my account that i am not aware of. On 2013-07-13 i went to the bank to enquire about the matter and i was told that they will investigate and give me feedback on 2013-07-15, which they didnt. Mr Janse van rensburg phoned on 13-07-16, told me that his ...