The new Fnb online banking website is anything, but good. I am still waiting for the bank to give me access to my own money!!! ...
I (inconsistently) receive a message stating that I have "exceeded my channel limit" when attempting to buy prepaid electricity - both via the FNB Android app and website. I phoned customer support, and was told that the message in fact relates to my device being "untrusted". ...
I took out a temporary loan with FNB, which I thought I had long since paid off. There was no indication that I had not on my statements, and no communication to this effect. 3 months down the line, I am told that I still had an outstanding amount and that I had been handed over to the lawyers for ...
My agreement with FNB Personal loans was that they will debit my acount on the 20th. As im a bank employee i get paid wether the 20th is on the the week end or public holiday. and them being a financial institution they need to know better than debit people before their salary date. had the debit ...
I called Ntombi at the Carlswald branch to ask for help 3 weeks ago. She said she will get back to me. She still hasn't. Everytime I call the branch Maude picks up the phone and makes excuses for Ntombi, even when the bank is closed and its 4.00pm Ntombi is "busy" with a customer. I ...
DONT UPGRADE TO PREMIER BANKING. THE CALL CENTRE IS PATHETIC AND USELESS. IT IS EASIER STANDING IN A QUE THAN DEALING WITH THE INCOMPITENT PREMIER BANKERS. ...