I have been trying for the past 2 weeks to log a 3rd party claim by phoning 0114894415. phoned 12h25 on 29/04/2013 got cut off Phoned 12h30 on 29/04/2013 spoke to a PA, said that they will phone me back as they are busy now. phoned 13h30 on 29/04/2013 was advised that they are having system ...
I put in a claim online on the 26th of April. A week later Herman Venter who according to the website was working on my claim still had not called me. I called in. Avery helpful lady by the name of Yasmin assisted me to complete the claim. I was asked to forward the necessary paperwork to Herman ...
I do have to compliment Adishan Naidoo for a very convincing quote on my insurance policy. I was very set in believing that I can not get a better quote on insurance than where i am currently. Needless to say Adishan took it very calm and ask if he can ask some questions and if its ok to give me a ...
I have had the minimum of feedback about the progress of my car repair - I even went to RENEW IT in Strijdom Park myself to see what was happening to my car. The claims consultant, Teboho, and his manager, have been useless in the extreme. They have shown no interest in helping me with this claim ...
Since started insuring with ffw, I have been happy with their services. Operators go an extra mile to make sure they have attended to your request and that you are happy with the outcomes. In my experience there is no waiting period for them to solve our issues. ...
I phoned to query my current policy. Ntombi could answer all the questions I asked and resolved my query quickly, efficiently and professinally. She made the necessary changes correctly and sent me confirmation immediately. Thanks Ntombi - you don't often find great competent service anymore! ...