I expressed interest via Hippo & she called me so quickly I hadn't even closed my browser. That's not the best part. This lady is BRILLIANT. Forget call centre stereotypes. Try intelligent, well spoken, engaging, warm. If only all call center people were like her. If there is any incentive or ...
I wanted to get a quote on thrid party vehicle insurance, as I already have a policy with 1st for women and wanted to find out what the difference in premium will be. Got excellent customer service from Sheryl!! She was friendly, actually explained everything to me, not like some consultants who ...
QUERIED POLICY INCREASE - MR OMAR ASSISTED - PROFESSIONAL, EFFICIENT AND EFFECTIVE SERVICE MANAGED TO KEEP ME FROM LEAVING FIRST FOR WOMEN INSURANCE BY OFFERING ME A FAR MUCH BETTER OFFER AND HE HAS MANAGED TO DO AWAY WITH THE ANNUAL INCREASED BASED ON OUR DISCUSSION. I DO THANK HIM FOR ALL HIS ...
I AM DISGUSTED BY THE WAY I WAS TREATED BY 1 ST FOR WOMEN, FROM THE TIME I REPORTED THE ACCIDENT THE TOW TRUCK TOOK 3 HOURS, THAT WAS THE TIP OF THE ICE BAG CLAIMS PUT A SHOW STOPPER THEY WERE SLOW, NO FEEDBACK, NO EMPHATHY, THE WHOLE PROCESS WAS SLOW AND MIXED UP. CORRECTIVE ACTION WAS NOT TAKEN ...
Someone drove into me and it has now taken almost a year to get my money back. I cannot accept that this driver might get away with driving into someone. I keep getting the runaround and excuse after excuse, but I don't know why they are not putting more pressure on the third party's insurance to ...
I wanted to cancle my value added products at first for woman. after i spoken to a lady she put me though to a gentleman with the name of Fiazel he guided me through the process and made things easier for me by having good telephonic manners and being helpful. after the phone call i still had my ...