Good day Elite mobile, we meet again! I am very, very happy to be contacting you via hellopeter again. I love the way you train your callcentre staff to blow us customers off Even if we give you New business. Lovely. Wish i could just explain how much joy you don't give me by not helping me as TRUE ...
Did online application 17/04/13 for Vodacom contract. Was approved. Specified, BEFORE contract is finalized, must check available stock of MINI Ipad - i DID NOT want contract if i had to wait for stock. Never phoned me back. I phoned 3 times - no success. Eventually spoke to Mandla on 23/04/13 and ...
Was phoned by Deline from Elite Mobile as I was due for a cellphone upgrade. I was told she is phoning on behalf of Vodacom and she is an upgrade specialist. I received several calls from Deline and they requested copies of my ID and my wife's ID as my wife had to receive the phone. I received the ...
On the 12/04 I requested Elite mobile not to convert my number to contract. Yesterday I received a message to say my number has been converted. As a result I have lost my internet access, I am unable to access BBM, Whatsapp, etc, and I have lost all my talking points that I have accumulated for ...
An agent called me on the 10th April 2013 and he processed an upgrade order with me and told me to expect delivery within 3-4days but to date i have not received any handset. I called today 16th April 2013 to find out the status of the delivery, was given way bill number to track order online and ...
Called by Elite Mobile to upgrade on behalf of Vodacom, despite never having dealt with Elite and my contract with VC being with another provider. They had all my information, so I assume that VC passed it on to them - you can be sure I will not be renewing this contract. ...