Herewith I would like to lodge a complaint against Thrifty Car Rental Services. As per voucher issued by Drive South Africa (the company I did my booking through), I understood that I was to pay a R1000-00 deposit. Thrifty Car Rental clearly stated that I must pay a R5000.00 holding fee (for an ...
I booked a car in OR Tambo on the weekend of the 15th to the 17th of March 2013. When I returned the car on Sunday I used the Engine garage at the airpot to FULLY fill up the car, then drove to drop it off. To my suprise, my credit card was charged an extra R86.64 which when I enquire I'm told its ...
After having to wait 20 minutes for car seats we booked days in advance (they had to be delivered from a different location) - they were handed to us over the counter! No instructions were given on how to install them - and had to request multiple times for instructions or to be shown/guided on how ...
Very helpful, Thanks Yusef and Jerome. ...
I called Thrifty Care Rentals on Saturday morning in hope to secure and reserve a car for the Easter Weekend in Durban. The guy over the phone was very rude, but I managed to calm myself. He could not even wait for me to hang up. I wanted to know what was the procedure and all I got was stinking ...
Good Afternoon, I just needed to let you know how impressed I am with Althea's service! Our company deals with a few big car rental companies, but nobody responds to our queries as fast as Althea! We are truly honoured to be working with someone of her calibre! What an amazing person to have on ...