I would like to thanks Anthea and Sharlene for their excellent service at Thrifty Car Rental in Durban CBD, they even go an extra mile to help their customers with a wide smile on their faces. Keep it up guys, you are making a difference in this country. ...
I booked a car with Dollar nearly two weeks ago. The contract said that the deposit will be back into my account between 3 to 7 days. After 8 days there was nothing so I send a mail and they replied saying they have a back lock but it was just released by the bank and sorry for the delay. A day ...
I made a reservation for a rental which I cancelled approx. 2 days before because my trip got cancelled. I phoned the call centre to make the cancellation which was done and was told that the refund would take approx.7-10 days. After 10 days I did not receive my refund, I called the call centre ...
I have rented a chevy on special at Thrifty, When collecting at Lanseria there was a full fuel policy pamphlet on the counter, which thanks to slow service I had time to read from A-Z. My wife had the same fuel issue in September, so I made a point to refuel just after Dainfern (Roughly 10KM away ...
Despite receiving confirmation of the booking, there was no vehicle available at this branch (Jhb depot). I eventually obtained the vehicle 1&1/2 hours later. I was expected to agree to additional insurance and limited mileage (200km per day) despite the contrary being indicated when I booked ...
Last night I received a very rude, verbally abusive fone call from Mr Obedience in regards to my rental vehicle, he was swearing at me telling me to shut up and he called me after I smsed him so he can talk and I must listen to him. I don't think any customer deserves to be sworn at, threatened and ...