Just want to say a BIG thank you to Randy at Thrifty CPT INT for her exceptional customer service on Saturday morning VER early, cause I was the first customer of the day! I know I was difficult, but she came thru for me and met my needs for my rental. She went over and above what was required, ...
I requested a vat invoice on the 25th for a rental on 20/4/13 through the website and have still not had any reply. I would just phone and sort it out, but there is no contact number. ...
On the 28th January 2013 i collected a hired car at Windhoek airport to be return on the 30th January 2013. I returned a car and because of rushing to check in for my flight, i forgot my car keys in the hired car. 31st January at about 11:00-12:00, a gentlemen from Triffty and Dollar calls me and ...
I was pleasantly surprised by the lenghts someone would go to keep a customer happy. I booked a Polo Vivo from Thrifty and the call centre agent did not tell me that i might not get the desired car. The young gentleman that helped me on 28/0/2013 had to bend over backwards and made me feel like my ...
I hired a car at Thrifty car rental Durban on the 24th of January 2013. flew in from cape town and collected the car blue polo, I then drove to the natal midlands to visit family and over night the tyre went flat, I then took this tyre off and had it fixed at Hi Q in Nottingham road, the tyre only ...
I recently visited Namibia and rented a car from Thrifty at Windhoek Airport. Just to comment about the experience of renting a car from Thrifty, I was given a car that had a huge crack on the windscreen. I was then given a replacement vehicle (which I had to wait for as vehicle had to be fetched ...