GOODDAY, I CALLED IN THE BEGINNING OF JAN 2013 TO CANCELL VITALITY THE LADY SAID I CANNOT CANCEL BY PHONING IN SOMEONE FROM THIS COMPANY WILL PHONE ME WITHIN 2-3 WORKING DAYS, I WAITED 2 WEEKS AND CALLED AGAIN ONLY TO GET THE SAME STORY, WELL NEEDLESS TO SAY I HAVE NOT HAD A CALL FROM ANYONE TO ...
No contact at all made after my cancellatoion on 2 Jan 2013 at 15:17:58 via email Salome Nel emails me 04 Jan 2013 at 08:50: "Dear Thank you for your email requesting that we cancel your Vitality membership. We referred your request to the relevant department for processing. The reference ...
I am very disappointed about the service that I have received so far with regards to trying to get the free Your pregnancy magazines online. On the 24th of Jan I sent a detailed e-mail with print screens explaining the errors on the website. This was after speaking to about 5 consultants who could ...
I started working recently and went over from my Fathers Medical Aid to my own through my company. I have been on Vitality on my fathers medical and paid virgin active fees as an adult dependant. I love going to gym and go at least 3 times a week if not more. Since being on my own mediacal aid as ...
Please stop sending me automated mails regarding my vitality query! Then have 3 different consultants reply to my mail and none of them know better and i need to explain all over! this is very bad service? i have to teach your staff how to handle queries? ...
I ceceived a call htis morning and the operator said they would call back later this afternoon. Why are they then phoning other people on the poloicy when I lodged the complaint? ...