I had an issue with booking a kulula flight as my name was suddenly not on my husbands profile, this apparently was due to some duplicate profile? Anyway I sent through a copy of my ID as requested to get the problem sorted, this started on the 22nd July, I then had to go ahead and book my flight ...
I contacted VitalityMobile multiple times about signing up to a data contract. On more than one occasion, I was offered a GIGA 20 package. On 17 July, I contacted VitalityMobile, asked for the GIGA 20 package and was told it is available for VitalityMobile benefits. I then accepted the T&C. On ...
I have been a member of Virgin Active for almost 20 years. Due to the new rules in place I have been given notice at the gym in Westville due to me not meeting the minimum number of visits. I have missed by 2 visits. Why was I not notified I needed 2 more visits in order to fulfill my obligation of ...
I joined vitality on the grounds of vitality points and cashbacks for living and eating more healthy - Great Sales Pitch! No reward. I have been purchasing from Woolworths which is my chosen supplier and for months now, no Vitality points earned, no cashbacks. This is damaging my paybacks on ...
When I paid the initial joining fee and signed the contract, I was told that in a 12 month period I need 24 visits, which I adhered too. Never did I sign another agreement for a change which you made yet I was never notified. However, I am now told that my membership is cancelled as I had 33 visits ...
I signed a contract to use Virgin Active where I was only required to visit the gym 2 times and month. I am disappointed to learn that Discovery has cancelled my VA benefit because I missed the required gym visit by a day. In total I had 35 gym visits and in terms of the contract I signed I was to ...