I have had the absolute pleasure dealing with both your call centre consultants, emergency assist and a claims advisor Sibusiso Ndlovu. They are an absolute pleasure to deal with. professional, informative and overall an absolute credit to your organization. Their helpful attitude and knowledge of ...
I was assigned a claims consultant Eugenia Chauke, who i emailed to arrange the car hire for when my car was going in (today). 1st email about 3 weeks back, 2nd email about 2 weeks back. No response. Then emailed the Discovery email and got a reply that my complaint was passed to claims - no-one ...
Amos Mashigo (Claims Administrator) the best service I have had from discovery thus far, I would not hesitate to do business with you guys again if you promise to give everyone similar service. After going through the trauma of losing one's vehicle through, getting good service and assistance that ...
From when I called Discovery Insure to when the windscreen got repaired @ our home, the efficiency, politeness and ability to sort my problem out was evident. Discovery Insure put their preferred repair team, Autoboys, onto me, they booked a convenient time and then arrived and fitted a new ...
Discovery once again delighted me with fast and friendly service by sorting out my home maintenance issues fast efficient and effective, as usual. Great service, again! Thank you so much! ...
Discovery Insure does not pay out 3rd party claims, even when they can't get their facts straight On the 15/10/2013 Althea Fourie sent this reply - We refer to the above matter and wish to advise that according to the details at our disposal, our insured was rear-ended by the driver of your ...