Im impressed about Khanyisile Mathebula's client service always willing to go the Extra mile. Had an accident in June and she was calling us daily to update us on the claim and it was done in weeks delay being on our side as our daughter was in ICU so we could not give her documents in time. ...
I just want to take this opportunity to inform you of the excellent service we as brokerage has received from Claim agent, Ernestina Ramorula. She has recently dealt with 2 of our claims in the last month, and with both claims, it was finalized in record time, with no fuss or complications, and ...
My house got brokken into. When I registered my claim discover contacted me immediately to assist. Especially the assessor Mickey Manaul was excellent. He accommodated a request on short notice to meet me at my house. He also made me feel at ease and made sure he had all the info to carry on with ...
So my wife recently had a small accident where another vehicle drove into and smashed her mirror. I submitted the claim to discovery and upon acceptance of the Claim was informed that my excess was R2750. After explaining that my policy's excess was R2000, I was told that a document was sent to all ...
A month ago I signed up for Discover Insure and I am paying a premiun for the BP fuel back benefit - I have not recieved the card - but Discovery have no problem in dbiting my account with teh premiun. No follow up service to see why I have not utilised this bebefit. And they can't tell me which ...
I cancelled my Discovery Insure Policy 2 months ago. I contacted the call centre to have the DQ tracker removed and appointment was set up for the following week for 28/10. Nobody pitched or even phoned on the day of the appointment. All I received was sms before hand to remind me of my ...