Discovery insure claims to be on top of their game with excellent service... this is certainly not the case. They have been dealing with my third party claim since September and it is not resolved. I left messages, emails, calls etc but no reply. I even spoke to the manager in charge of that ...
I have been with Discovery Insure for a while and have not had to claim. I broke my prescription glasses and called the call centre. The person I spoke to immediately sent me an SMS with the details of the lady I was going to be dealing with. Within a few hours I had been contacted by her and she ...
Sometime in October I received a call from Discovery Insure and they gave me a quotation, I decided to take up their offer then but cancelled the policy sometime in November. To my surprise 26 November they debited my account for an amount of R917.10. How can you give me a reference number for a ...
After a burglary at our home on Tuesday 26 November 2013 at 10h30, we reported the incident to DISCOVERY INSURE at approx 15h00 on the same day! We requested "Emergency Assistance" as home security had been compromised with broken windows, burglar guards etc. It is now 48 HOURS later and ...
Lerato has worked unbelievable hours to resolve our claim after we were struck by lightning. Several things were damaged and she has worked hard to get us up and running again ...
After posting a complaint about Discovery - they quickly send an apologetic email and promise to 'contact you shortly' - but sadly all a lie!! Nobody calls back - Discovery could not be bothered - all smoke and mirrors - the only thing that works at Discovery, supper efficiently, is their billing ...