Probably the worst service ever! Spoke to Maria Smith - just called for lower premium because of the increase - she first told me, there's no discounts I'm on the maximum discount of 24%, then she said I need to speak to Retention for a lower premium - then Retention can't speak to me cos she needs ...
I posted a claim to Discovery Insure Seven days ago advising damage to my television, decoder and PVR due to a lightning strike. So far it has taken seven days for Discovery to finally figure out that the appliances are damaged and/or require replacement. As no date seems forthcoming as to when I ...
I had golf clubs and other smaller items from my house. Whilst extremely annoyed, I was relieved that I had house contents insurance and assured that I would be able to replace my equipment. They had to record contents of my ENTIRE house. I think this was an attempt / hope from Discovery that I ...
Initially Discovery disputed that we declared our car extras. Sale recordings were pulled which confirmed that we did. Suleiman then agreed that we had insured the extras for 40 plus thousand. Now discovery is refusing to settle on contract amount but wants pay on depreciated value whilst for the ...
I REPORTED A CLAIM FOR MY NISSAN HARDBODY - IT TOOK THEM 6 WEEKS TO APPROVE THE CLAIM - WHEN THEY APPROVED IT THEY ONLY APPROVED HALF OF THE CLAIM I PHONED THEM MANY TIMES AND EVERY TIME SIBOSISU WAS OUT ON LUNCH OR NOT IN THE OFFICE I LEFT HIM 3 MESSAGES TO PHONE ME BACK ON 1 DAY BUT NO PHONE CALL ...
Antonette Smit was friendly and professional and dealt with my claim in an effective and proficient manner I am very pleased with the service. Helpful, friendly and informative service, I received all of this. ...