With high expectations of service delivery and a demanding person, i would like to extend a compliment to Insure and more specifically Urika Wessels for excellent service provided with claim. Experienced a severe lightning damage to household contents of which was settled within impeccable time. ...
My cellphone was last weekend, which left me feeling very upset. I put a claim in with Discovery Insure on Monday morning and by Tuesday morning I had a brand new replacement phone delivered to my door. The claims handler Ernestina Ramorula was particularly helpful and showed me a great deal of ...
On the 14th of September i placed a claim for my car sound that was. I also needed to have repairs done to my car. No body contacted me to advise on the progress or anything eventually a month later i received my car back and it still wasn't back to normal. It has now been over two months many ...
I have asked Discovery Insure to change my debit order from 1 of month to 7th of month, due to the fact that I am not paid by the 1st and don't want debits bouncing. They want to charge me double - in other words, to debit for that month and the following (thereby gaining an extra 23 days of my ...
In Sept I phoned discovery Insurance for a quote on car insurance. The quote was R200 more than what I am currently paying so I said to the call centre guy that I would think about it and if I wanted to do it I would phone him. I did not phone him. Saturday the 26th of October I get a message to ...
My car was damaged in a hail storm recently. The assessor deemed the cost of fixing too much and therefor the car was written off. As the car was still in perfect driving condition I wanted to buy the car back from Discovery, but this was not allowed. I had to hand the car over and then I can buy ...