I lodged a claim with Discovery insure on the 15th of March and everything seemed to have been quite rapidly handled. They collected my car on the same day but with the holidays coming up they could only get an assessor to inspect the car on the 18th March. I was called on the 19th by the assessor ...
Discovery deducted X amount off my account and not the agreed amount for the first month starting from the 25th and then X amount thereafter. I Called the call centre and spoke to a lady called Stefani, she insisted that this was my normal premium and that the -R1000 extra was because of a pro rata ...
I checked my bank account on 28/03/2013 i noticed that my discovery insure premium had gone up approximately 20%, on phoning your call centre to query why the large increase i was advised that due a review of my risk profile was completed and that my car insurance had to be adjusted. The call ...
Myself & my wife are yet to receive our Jan 2013 Fuel Rewards and have thus logged numerous queries with DiscoveryInsure who made promises several promises to resolve the matter. The last promise was send on 18 March 2013 as is as follows: Dear Mr Mailula Thank you for your email. The Fuel ...
I initially logged a claim with Discovery for Hail Damage, in November 2012, After numerous follow up's I eventually got a booking with Bredren Auto Body in Mid Feb, booked the vehicle in and received it back on the 28th of Feb, with the repairs incomplete! I escalated to Discovery that the repairs ...
Since installation of the tracker devices on my 3 cars early in March my DQ mapper on the internet has not worked. Call the call centre over 6 times spending over 20 -30 minutes per call. They have still not managed to get it to work. I still get a blank white screen even on other computers. I am ...