I have subscribed to an insurance policy with Discovery for the past ten years. In terms of the policy a payback was due on 1 April 2013. Despite phone calls to Discovery and contacting my insurance broker (Wayne Scrooby) Discovery have still not paid the refund. ...
I had a power surge at home after cable in the area on 23th March. On 25th I reported it to Discovery and was given a claim number. Its now the 12th of April and nothing has been done. They appoint assessors from Johannesburg, Which does not make sense. I have had one assessor come in on 9th of ...
Riaz Samodien - WOW!!! Your passion for your clients well being, coupled with your excellent knowledge of the industry has turned my unfortunate experience into a calming, peaceful one. To Whom it may Concern as Discovery Insure, I would like to thankyou as well. Riaz is in the front line and will ...
I had a traumatic car accident on 27 March 2012. Accident Reference No: 764576 I am still waiting for my documents to be collected and processed! 2 weeks and 1 day after the accident. Called every day twice a day since the accident to find out if my car would be written off on one of those calls on ...
I submitted a motor vehicle claim recently. The assessor assured me that I would be contacted within 48 hours to arrange for the vehicle to be repaired. For a week I heard nothing. When I contacted Discovery Insure to enquire as to the progress, I was told that the claim had been declined as I had ...
I've been trying for the last 6 months trying to get Discovery Insure to refund my excess for a Window claim, which was paid over by them to the supplier. This is ridiculous that i hav eto keep on calling to follow up every 2 weeks and then have to explain the same old story to the call centre each ...