I am writing this while holding on for service!!! I cannot believe the level of service I am getting after being a client of Discovery for 9 years! Is this a standard level of service from Discovery as I experience the same lack of service when my husband had a claim last year. I am very ...
Dear Discovery Insure, Your customer service is shocking. I am once again unhappy with your service. Firstly you have incorrectly allocated wrong Driving performance score for March 216. How can two separate months February & March be exactly the same. Impossible. You advise me on Friday that ...
After a week away we arrived home on Sunday to find our fridge and telephone weren't working and had possibly been struck by lightning (after hearing from our neighbours that there had been two strong electric storms during the course of the week). I phoned my broker who advised me to phone ...
On Tuesday 2 April I logged a query to get the details of my how my Fuel back rewards were calculated for the last 6 months, as there is no way that a client can differentiate between Healthy Foods, Clicks rewards or fuel rewards. (A SERIOUS LACK IN THEIR SYSTEMS OR ARE THEY TRYING TO HIDE IT FROM ...
I used to have a car insured through Discovery Insure at a very reasonable premium of about R500 per month. I sold the car and got a company car, hence having to cancel the insurance. I have just bought another car (used) of similar value and year to my old vehicle and have come back to Discovery ...
Hi I spoke no Simon from discovery insure he want me to take their insurance. I told him i do not have my current insurance forms with me so i want to see it 1st what they offer. After 2 days i phoned him back to say i do not want to go on with the insurance and stay with my current. I also email ...