About a month ago, our gate motor unit needed repairs. Our insurance Discovery stipulates they pay for the call-out and first hour of labour. The repair took about three days. When the Discovery consultant called the motor had not been returned yet and to call back when it was returned. He didn't ...
First i want to say thank you Mr Jonathan Wagner, and Mr Thabang assisting me and really went beyond the call of duty to try and resolved my case issue, if you have a look under Discovery Insure you will see my complaint and these 2 gentleman assisted me promptly and got it resolved Thank you and ...
I had been calling Discovery Insure for over 2 weeks now, being moved from one pillar to the other. Being promised call backs which didn't't happen. And having a mistake made on my policy whilst i had supplied all necessary info. I called Anesree and she was able in one phone call to escalate the ...
Our car broke down at night in an area far away from the city, in a place that wasnt necessarily safe looking-with my newborn baby & parents in the car. Discovery offers free roadside assistance and we called the emergency number. Apparantly after hours they contracted the service to a ...
Please see Complaint letter below to Discovery Insure Hi, After numerous calls to the Discovery Insure Contact centre, I still do not see my other vehicle under my profile in the website. My call to the Contact Centre on Friday was received by a friendly gentlemen who's name escapes me.; but after ...
I signed up with Discovery Insure in December 2012, for the policy to start in February, After numerous e-mails in January asking for policy information, as well as querying when they would come and install the DQ device, they eventually e-mailed me in the middle of February asking ME to phone THEM ...